Last updated: 21st May 2025

1. Purpose

This Data Protection Policy outlines how DIM Properties protects the personal data of clients, partners, and employees in accordance with the UAE’s data protection laws (Federal Decree-Law No. 45 of 2021).

2. Scope

This policy applies to all data processing activities carried out by DIM Properties through www.dim-properties.com and related services.

3. Principles of Data Protection

We adhere to the following principles:

• Lawfulness, fairness, and transparency

• Purpose limitation – We only collect data for specific, legitimate reasons

• Data minimization – Only collect what is necessary

• Accuracy – We keep data accurate and up to date

• Storage limitation – Data is retained no longer than necessary

• Integrity and confidentiality – We use secure technologies to protect data

4. Legal Basis for Processing

We process personal data based on:

• Consent

• Contractual obligations

• Legal compliance

• Legitimate interest

5. Data Subject Rights

Data subjects have the right to:

• Be informed about how their data is used

• Access their data

• Rectify inaccurate data

• Request data erasure

• Restrict or object to processing

• File complaints with the UAE Data Office

6. Data Security Measures

• Secure servers and encrypted systems

• Access controls and password protection

• Staff training and confidentiality agreements

7. Third-Party Processors

All third-party service providers handling personal data are contractually obligated to ensure data protection and security.

8. Data Breach Response

We will notify the appropriate authority and affected individuals in the event of a data breach, in line with UAE requirements.

9. Policy Review

This policy is reviewed annually or upon significant legal or operational changes.