Last updated: 21st May 2025

1. Introduction

DIM Properties values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, nationality, and identification documents.

• Property Preferences: Budget, location, property type, etc.

• Technical Data: IP address, browser type, and pages visited (via cookies).

• Communication Records: Emails, chats, or messages exchanged with us.

3. How We Use Your Information

• To help you buy, rent, or sell properties

• To personalize your experience

• To improve our website and customer service

• To comply with UAE laws and regulations

• For marketing (with your consent)

4. Sharing of Information

We may share your information with:

• Government authorities (if required by law)

• Real estate partners or legal advisors (when relevant to your request)

• Service providers under contract (e.g., website hosting)

We never sell your personal data.

5. Data Retention

We retain your data only as long as needed to fulfill legal, contractual, and operational purposes.

6. Your Rights

Subject to applicable UAE laws, you may:

• Request access to your data

• Ask us to correct or delete your data

• Withdraw your consent to marketing communications

To make a request, contact us at info@dim-properties.com.

7. Cookies

We use cookies to enhance user experience and track website usage. You can manage cookie preferences in your browser settings.

8. Security

We implement secure systems and encryption to safeguard your data. However, no digital system is 100% secure.

9. Changes to This Policy

We may update this policy periodically. We encourage you to review it regularly.

10. Contact Us

Email: info@dim-properties.com